Customer Journey – What to Expect
At Transolution Services, we believe that every service should feel clear, supportive, and professional from start to finish. Here’s how we walk with you through each stage of the journey:
Pre-Purchase:
Clients complete a short form providing their organization’s details, objectives, audience, timeframe, and preferred dates. This helps us understand their specific needs before engagement.
Purchase:
We share a clear proposal outlining scope, session design, timelines, and costs. Once approved, the client confirms by signing the agreement.
Delivery:
We facilitate tailored workshops, retreats, or consultations based on the client’s goals, ensuring alignment with their vision and challenges. Tools, frameworks, and practical exercises are used to create actionable strategies.
Post-Purchase:
We provide a summary report, recommendations, and a roadmap for implementation. Ongoing check-ins or coaching can be scheduled to support execution.
Evaluation:
Clients share feedback on the process and outcomes. Together, we assess how well the sessions addressed their objectives and where adjustments may be needed for continued success.
If you are ready to shape the future of your organization with clarity and direction, we invite you to get started. Please click the link below and complete the form to help us understand your goals and design a strategic planning process that works for you: https://docs.google.com/forms/d/1POfPQesiqNSnwVUhk9mjoI7Ki4GXrV4bjKABDFvNZLk/viewform
TESTIMONY
AQUILA EAST AFRICA
‘’It gives me pleasure to recommend Transolution Services for a Strategic Plan well done and providing reliable HR Consultancy services to Aquila East Africa.
Transolution Services provided us with valuable solution to our business need.
The strategic plan workshop and the conversation we had together with our teams further solidified our desire to uphold the highest standards of Advertising integrity.
I was particularly pleased with the level of responsibilities given to all departments and the emphasis on teamwork to share leads, valuable insights and recommendations is the one we felt very essential in the field of Advertising; to find an environment where team work is highly valued further indicated to us that the department philosophies are aligned with our own.
We sincerely appreciate the time Transolution Services spent reviewing and challenging our organizational goals and direction, while implementing strategies for achieving them and tracking their success. This gave us a new perspective on available opportunities.
I would recommend Transolution Services for all HR related consultancy.
Looking forward to working with Transolution again.’’